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Logo NutriStandard NutriStandard

Junior Customer and Community Manager

Aplică
Publicat pe 30 Mai, 2016

Responsibilities

  • Engage in all activities needed to grow a digital community that brings valuable life-style and nutrition guidance to its members
  • Write and copy-edit nutrition-focused content by adhering to the in-house style guide and standard content processes
  • Rewrite and/or edit content when necessary to achieve maximum quality standard
  • Drive the acquisition and retention of NutriStandard customers
  • Communicate with customers either community-wide or individually to ensure their success and engagement
  • Design, run and measure results of digital marketing campaigns
  • Provide and receive feedback based on metrics and quality checks
  • Identify areas for process and efficiency improvements – Creativity is highly encouraged
  • Help other team members develop and improve best practices

Qualifications

Job image

Strong candidates will be skilled in creating engaging and informative content powering up the digital community. Will also drive customer adoption and retention, focusing on impact and customer success.

  • Personal drive to change the world for the better
  • Dedicated to building a strong community for a healthy lifestyle
  • Excellent English
  • Excellent writing, editing, proofreading, and fact-checking skills
  • Extreme customer focus, dedicated to customers getting the best experience
  • Willingness to learn and make changes in a fast-paced, rapidly changing work environment
  • Digital marketing skills will be considered a big advantage
  • Familiarity with the specific topics will be considered a plus: Nutrition, Lifestyle, Medical & Digital
  • University graduate or student in a related subject area, such as Communications, English, Marketing or topic specific fields
  • Ability to interact effectively and work collaboratively
  • Flexibility and efficiency in changing assignments and priorities

Benefits

  • Part time & 100% flexible schedule
  • Work in a fast-paced environment with multiple learning opportunities
  • Young, smart and world-impact start-up environment
  • Base salary plus performance bonus

Location